📦 Track My Order

Want to check the status of your order? Simply enter your tracking number below to see real-time updates.

👉 Click here to track your order with 17TRACK

This tool works with all major U.S. carriers, including USPS, UPS, FedEx, and DHL.

🔍 Where can I find my tracking number?

You’ll receive a shipping confirmation email with your tracking number once your order ships. If you don’t see it:

âť“ Frequently Asked Questions

📍 My tracking number isn’t showing any updates. What should I do?

Tracking updates can sometimes take 24–48 hours to appear, especially right after the package is shipped. If it’s been longer than 3 business days with no update, please email us at chalycdz@gmail.com and we’ll check it for you.

đź•’ How long does shipping usually take?

We ship from the USA, and most orders arrive within 3 business days. However, shipping may take a little longer depending on your location or during busy seasons. You'll receive tracking for every package.

📦 Why did I receive only part of my order?

To get your items to you faster, we may ship them separately. Don’t worry — you’ll receive a tracking number for each package, and the rest of your order is on the way.

🧭 My tracking says “Delivered,” but I didn’t get it!

Please:

  1. Double-check the shipping address in your confirmation email

  2. Look around your mailbox, porch, or with neighbors

  3. Wait 24 hours — sometimes carriers mark it delivered a bit early

Still nothing? Email us at chalycdz@gmail.com and we’ll help track it down.

Newsletter

© 2025–2026 ChalyChai. All rights reserved.